TecCom Connector for Supplier

The TecCom for Supplier solution streamlines supply chain operations in the automotive aftermarket by integrating TecCom's business-to-business platform directly into Microsoft Dynamics 365 Business Central. This enables automotive parts suppliers to provide 24/7 availability checks, price information, and rapid order processing—eliminating phone- or email-based processes.

Through automated real-time inquiries and orders, you can receive and process customer requests directly in the ERP system, reducing manual interventions and errors. Additionally, outgoing responses such as order confirmations, delivery notices, and invoice alerts are sent electronically to customers, ensuring transparent communication throughout the order lifecycle.

Key Functionalities:

• Availability, delivery time, and pricing details updated automatically for customers
• Automated creation of sales orders stemming from TecCom network transactions
• Comprehensive and flexible conversion of units, languages, currencies, and manufacturers
• Reverse-messages (e.g., order confirmation, shipment notifications, invoice notes) fully integrated into the sales process
• Significant reduction in manual processes, accelerating turnaround and lowering error rates

Built-In Benefits:

• Direct ERP integration for real-time order handling
• More focused customer service—staff handle exceptions rather than routine tasks
• Higher data quality and fewer fulfillment errors
• Customizable for individual requirements and special cases
• Reliability and accessibility for your network partners

With TecCom for Supplier, you gain a powerful electronic platform for fully automating order handling in the automotive aftermarket. Take advantage of seamless integration with Microsoft Dynamics 365 Business Central to achieve greater efficiency, clearer oversight, and a stronger customer experience in your supply chain operations.

Additional Requirements

To use this solution, you’ll need an active TecCom contract with TecAlliance and web service access enabled.

For operation, an Azure Web App is required to receive messages from the TecCom network and forward them to Microsoft Dynamics 365 Business Central via its API.

We provide a comprehensive setup guide and are available to assist you throughout the configuration process.

Please note that TecAlliance also needs to configure your web service in their system.

Supported Editions

This app supports the Essential and Premium editions of Microsoft Dynamics 365 Business Central.

Supported Countries

This app supports Germany and Austria.

Supported Languages

The app is available in German and English.